Accessibility Statement

We are committed to ensuring digital accessibility for people with disabilities.

Last Updated: October 13, 2025

Our Commitment

Plucky Reach is committed to ensuring digital accessibility for people with disabilities. We continuously work to improve the user experience for everyone and apply relevant accessibility standards.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards developed by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible to people with disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hard of hearing)
  • Motor impairments (limited mobility, tremors)
  • Cognitive disabilities (learning disabilities, attention disorders)
  • Photosensitive conditions (epilepsy, migraines)
  • Speech disabilities

Accessibility Features

Navigation and Interface

Keyboard Navigation
  • Full keyboard access to all interactive elements
  • Logical tab order throughout the site
  • No keyboard traps that prevent navigation
  • Keyboard shortcuts documented and customizable
Skip Links
  • "Skip to main content" link at page top
  • "Skip navigation" options available
  • Quick access to key page sections

Content Accessibility

Alternative Text
  • All images include descriptive alt text
  • Decorative images properly marked
  • Complex images include extended descriptions
  • Charts and graphs have text alternatives
Headings and Structure
  • Proper heading hierarchy (H1-H6)
  • Semantic HTML5 elements used
  • Landmarks and regions properly defined
  • Clear page structure for screen readers

Media Accessibility

Video Content
  • Closed captions for all video content
  • Open captions available when possible
  • Accurate, synchronized captions
  • Caption controls clearly visible
Audio Descriptions
  • Audio descriptions for important visual information
  • Descriptive transcripts available
  • Extended audio descriptions when needed

Assistive Technologies

Our website is designed to work with assistive technologies, including:

Screen Readers

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)
  • Narrator (Windows)

Speech Recognition

  • Dragon NaturallySpeaking
  • Voice Control (Apple)
  • Voice Access (Android)
  • Windows Speech Recognition

Known Issues and Limitations

Despite our best efforts, some areas may have accessibility limitations. We are actively working to address:

  • Some legacy PDF documents may not be fully accessible
  • Third-party embedded content may have accessibility gaps
  • Complex data tables in archived content
  • Some user-generated content may not meet standards

Feedback and Contact

Your feedback helps us improve accessibility. If you encounter accessibility barriers or have suggestions, please contact us:

Accessibility Team

Email: hello@pluckyreach.com

Phone: 323.870.1005

When Contacting Us, Please Include:

  • The page or feature you're having trouble with
  • The assistive technology you're using
  • The browser and operating system
  • A description of the problem
  • Your contact information